Do you sell iPad security

Hopefully you did not give them remote access to your computer? Or share any personal/financial information with them?

If so, notify your financial institution re. fraudulent activity, change your passwords and usernames, and erase your hard drive and reinstall from scratch.

This is a scam for sure. You're not addressing Apple here, we're users just like you.

Apple iPad, iPhone and iPod touch came with strong security out of the box.

Apple do not sell security, so it's a scam.