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Question: iMessage- people are not able to send an iMessage to my phone number. Only email. Please help

iMessage- people are not able to send an iMessage to my phone number. Only email. Please help

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Answer:

Is your number set and ready to use?

And do they have iMessage?

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

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Mar 9, 2018 3:47 PM in response to christinafrommississauga In response to christinafrommississauga

christinafrommississauga wrote:


... my number is grey with a check mark

That's normal.


iMessage issues can often be resolved by signing out of iMessage entirely (and maybe a soft reset or power cycle), then before signing back into iMessage send a text to someone (preferably a non-iPhone user). After doing that, sign back into iMessage.

Mar 9, 2018 3:47 PM

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Question: iMessage- people are not able to send an iMessage to my phone number. Only email. Please help