Intermittent kernel panic in 2017 iMac
I have a 2017 27-inch iMac for work. It isn't tied to an Apple ID, which reduces my ability to update software, but ultimately it will be shipped back to my employer and integrated into their network after I finish remote work on a Final Cut Pro X project.
For the last couple days I have had Kernel Panics at least every hour, sometimes more often, when doing browser-based transcription, and I am concerned about losing work or corrupting files once I go back to video editing. Panics have been triggered whether I use Firefox, Chrome, or Safari - and often, but not always, when I'm working with the transcription service Trint. Updating High Sierra doesn't seem to help.
No changes nor software updates appear to have preceded this. I've unplugged my external hard drive and turned off my bluetooth headphones. Only third party hardware left are two 16GB RAM sticks and a printer that until now haven't been a problem. The only third party software are Adobe Creative Cloud and aforementioned browsers.
Thank you for your time!
Model info:
iMac (Retina 5K, 27-inch, 2017)
MacOS High Sierra 10.13.3 (17D102)
Processor Name: Intel Core i7
Processor Speed: 4.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 36 GB
Radeon Pro 580 8 GB graphics
500GB storage capacity
Most Recent Kernel Panic logs
*** Panic Report ***
panic(cpu 6 caller 0xffffff8018351ba2): "Invalid queue element linkage for 0xffffff806a3ba4c0: next 0xffffff80748f8b70 next->prev 0xffffff806a3ba4c0 prev 0xffffff807428fde0 prev->next 0xffffff806a33a4c0"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-457 0.41.2/osfmk/kern/queue.h:245
Backtrace (CPU 6), Frame : Return Address
0xffffff9650bd37d0 : 0xffffff801824f606
0xffffff9650bd3820 : 0xffffff801837c654
0xffffff9650bd3860 : 0xffffff801836e149
0xffffff9650bd38e0 : 0xffffff8018201120
0xffffff9650bd3900 : 0xffffff801824f03c
0xffffff9650bd3a30 : 0xffffff801824edbc
0xffffff9650bd3a90 : 0xffffff8018351ba2
0xffffff9650bd3bf0 : 0xffffff80182d0a70
0xffffff9650bd3d50 : 0xffffff80182d227b
0xffffff9650bd3f00 : 0xffffff801836e6b2
0xffffff9650bd3fa0 : 0xffffff8018201032
BSD process name corresponding to current thread: mds
Mac OS version:
17D47
Kernel version:
Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64
Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C
Kernel slide: 0x0000000017e00000
Kernel text base: 0xffffff8018000000
__HIB text base: 0xffffff8017f00000
System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)
System uptime in nanoseconds: 5472514288
last loaded kext at 1499604277: com.apple.driver.usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f99063000, size 49152)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2
com.apple.filesystems.apfs 748.41.3
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleAHCIPort 329
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 650.5
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
*** Panic Report ***
panic(cpu 0 caller 0xffffff801816e339): Kernel trap at 0xffffff8018075337, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000050411610, CR3: 0x00000009201e7043, CR4: 0x00000000003627e0
RAX: 0x00000002645cc0a5, RBX: 0xffffff80185260e0, RCX: 0x0000000000000000, RDX: 0x00000002646c02e5
RSP: 0xffffff9650c3be70, RBP: 0x0000000050411640, RSI: 0x0000000000000000, RDI: 0xffffff80750eaa80
R8: 0xffffff80185260e0, R9: 0x00000000000f4240, R10: 0x0000000000000001, R11: 0x0000000000000246
R12: 0x00000000000f4240, R13: 0x0000000000000000, R14: 0xffffff80185260e0, R15: 0xffffff80750eaa80
RFL: 0x0000000000010282, RIP: 0xffffff8018075337, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000050411610, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1
Backtrace (CPU 0), Frame : Return Address
0xffffff9650c3b920 : 0xffffff801804f606
0xffffff9650c3b970 : 0xffffff801817c654
0xffffff9650c3b9b0 : 0xffffff801816e149
0xffffff9650c3ba30 : 0xffffff8018001120
0xffffff9650c3ba50 : 0xffffff801804f03c
0xffffff9650c3bb80 : 0xffffff801804edbc
0xffffff9650c3bbe0 : 0xffffff801816e339
0xffffff9650c3bd60 : 0xffffff8018001120
0xffffff9650c3bd80 : 0xffffff8018075337
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x50411640
BSD process name corresponding to current thread: displaypolicyd
Mac OS version:
17D47
Kernel version:
Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64
Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C
Kernel slide: 0x0000000017c00000
Kernel text base: 0xffffff8017e00000
__HIB text base: 0xffffff8017d00000
System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)
System uptime in nanoseconds: 10275841696
last loaded kext at 9875104609: com.apple.driver.AppleHIDKeyboard 203 (addr 0xffffff7f9c33d000, size 40960)
loaded kexts:
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.30
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDAHardwareConfigDriver 280.12
com.apple.driver.AppleHDA 280.12
com.apple.driver.AppleGraphicsDevicePolicy 3.16.21
com.apple.AGDCPluginDisplayMetrics 3.16.2
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.kext.AMDFramebuffer 1.6.0
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.2f2
com.apple.kext.AMDRadeonX4000 1.6.0
com.apple.driver.pmtelemetry 1
com.apple.kext.AMDRadeonX4200 1.6.0
com.apple.driver.AGDCBacklightControl 3.16.2
com.apple.kext.AMD9520Controller 1.6.0
com.apple.kext.AMD9500Controller 1.6.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.10.2
com.apple.driver.AppleIntelKBLGraphics 10.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.eficheck 1
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.2f2
com.apple.driver.AppleGFXHDA 100.1.3
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.0
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2
com.apple.filesystems.apfs 748.41.3
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleAHCIPort 329
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleMultitouchDriver 1204.13
com.apple.driver.AppleInputDeviceSupport 1201.8
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.2f2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleGraphicsControl 3.16.21
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.kext.AMDSupport 1.6.0
com.apple.AppleGPUWrangler 3.16.2
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2
com.apple.iokit.IOBluetoothFamily 6.0.2f2
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IONDRVSupport 517.22
com.apple.kext.AMDRadeonX4000HWServices 1.6.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleThunderboltEDMSink 4.1.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.AppleGraphicsDeviceControl 3.16.21
com.apple.iokit.IOAcceleratorFamily2 376.6
com.apple.iokit.IOSurface 209.2.2
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.22
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 650.5
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
Model Name: iMac
Model Identifier
Memory: 36 GB
iMac with Retina 5K display, macOS High Sierra (10.13.3)