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Unknown is access to my account

someone is purchasing things from my account any help and i changed my password and no devices found

Posted on Mar 9, 2018 5:47 PM

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1 reply

Mar 9, 2018 6:00 PM in response to Hamoudi moawia

If the only indication of the purchases is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


See all of the following link, but if the charges are real note that item 6 has information on contacting Apple: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

Unknown is access to my account

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