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Question: How to transfer all photos and videos from iPhone to desktop

when I am transferring using DCIM folder of iPad or iPhone then my desktop is storing same image twice - I think this is happening for Live Photo’s. it is saving same image as .jpg and also as .mov (2 or 3 seconds video). Is there any way that we can avoid this duplication and simply transfer all photos to the desktop

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Mar 10, 2018 3:35 PM in response to amolfromdelhi In response to amolfromdelhi

Hello amolfromdelhi,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with duplicate pictures when importing pictures and videos from your iPhone to your Windows computer. To help with this, please import to the Windows Photos app on your computer with these steps:

You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

  1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
  3. You might need to unlock your iOS device using your passcode.
  4. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.

Learn what to do if you can‘t import photos from your iPhone, iPad, or iPod touch to your computer.

Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support


Mar 10, 2018 3:35 PM

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Question: How to transfer all photos and videos from iPhone to desktop