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Question: IOS Screen recording issue - does not capture audio from videos when using a browser

I can screen record from apps on my iPhone and the audio is captured as well. When I try to screen record using Safari, Firefox, Chrome or other lesser known browsers the video is captured without the audio. I know how to activate the iphones buit in microphone to capture external audio. I don’t want that. I only want to capture the videos audio that I am Screenrecording online.


It looks like this has been an ongoing bug with surprisingly few solutions offered up online. Have spent all day seeking a solution without luck.


Any ideas?

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Mar 9, 2018 11:25 PM in response to sberman In response to sberman

Thanks Sberman


Because I want to capture the audio in a work environment with a lot of background noise.


Anyone got a solution to why the internal audio recording works fine with apps but not with video played through browsers?

Mar 9, 2018 11:25 PM

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Mar 20, 2018 4:30 PM in response to BrinkAdventures In response to BrinkAdventures

Still can’t figure this one out. Sometimes the screen record will capture the audio on the first occassion only after the phone has been rebooted. Anyone out in the orchard experience this before?

Mar 20, 2018 4:30 PM

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Apr 5, 2018 4:31 PM in response to BrinkAdventures In response to BrinkAdventures

I have The same problem as you. No audio from videos played on the browser. I sent Apple Feedback. My next step will be to take my new iPhone 7 Plus to Apple support. Running iOS 11.3, but this was happening on previous iOS too.

Apr 5, 2018 4:31 PM

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May 6, 2018 3:40 AM in response to KerrBr In response to KerrBr

Ok KerrBr...I think I might have something...


It works after turning the phone off and on. I screen recorded straight away. What was interesting was that while recording an alert popped up at the top of the screen from the “news” app. The screen recording captured audio up to that point but not after or in subsequent recordings. I needed to reboot my phone again. Hope this helps. Have you discovered anything of interest?

May 6, 2018 3:40 AM

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Question: IOS Screen recording issue - does not capture audio from videos when using a browser