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Question: Fortgot apple ID, unable to restore to factory settings

Hello,


I am currently trying to reset my device, and so far I have been able to do so. The issue is that once it comes to setting the device once again there still is an apple ID connected to the device. I am unsure of how to fully restore the device to factory settings.

iPad Wi-Fi, Model A1458

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Mar 9, 2018 8:52 PM in response to navask In response to navask

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.


Apple ID - Find



Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage




Apple ID – Forgot Password

If this is a used device, you will need to contact the seller to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Mar 9, 2018 8:52 PM

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Question: Fortgot apple ID, unable to restore to factory settings