User profile for user: Neil22R Neil22R User level: Community Specialist Mar 13, 2018 2:09 PM in response to Wilhelmaj Hello Wilhelmaj. Welcome to Apple Support Communities. If I'm understanding correctly, your device is unable to connect to the iTunes Store. I will be glad to assist. Check out the steps in the following article to see if it helps: If you can‘t connect to the iTunes Store, iBooks Store, or App Store Cheers. Show more Less Reply Link
User profile for user: min_72 min_72 User level: Level 1 4 points Mar 21, 2018 7:56 PM in response to Neil22R I have tried all these steps and it still won't connect Show more Less Reply Link