i did a family sharing purchase and complete album down loaded to iPhone 5 but when rest of family (iMac and my iPhone 7) try to get the album we only get 4 songs from the album is it me or is it a click, and how do i rectify? thanks
Try these steps next
If you still can't share, try these steps. After each step, see if you can share.
Sign out of the iTunes & App Store
If you still can't see or download your family's shared content or use Apple Music, sign out of the iTunes & App Store, then sign back in.
On your iPhone, iPad, or iPod touch:
- If you’re using iOS 10.3 or later, go to Settings > [your name], then tap Sign Out. If you're using iOS 10.2 or earlier, go to Settings > iTunes & App Store, tap your Apple ID, then tap Sign Out.
- Follow the onscreen steps.
- Enter your Apple ID password, then select Sign In.
On your Mac:
- Open iTunes.
- Click Account > Sign Out.
- Click Account > Sign In.
- Enter your Apple ID and password, then select Sign In.
On Apple TV (4th generation):
- Go to Settings > Accounts > iTunes and App Store.
- Choose Sign Out.
- Choose Sign In.
- Enter your Apple ID and password, then select Sign In.
Make sure that you sign in to the iTunes Store using the same Apple ID that you selected for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.
incomplete album
