Email problem
I have two junk boxes and cannot delete one of them
iOS 11.2.6
I have two junk boxes and cannot delete one of them
iOS 11.2.6
Hi Lynda62a,
First, have you closed out of Mail, then rebooted? Often times that is all that is needed. Question do you see two Junk folders on your iPad, on iCloud, or both? If on iCloud you see one only then there is an issue with your local mail app. When I have had app issues I delete the app then reinstall it; none of my mail was lost. When it syncs all should be okay.
My device is iPad Air 2. Maybe someone else can provide more assistance as well.
Hi,
thankyou for that but I’ve just tried it and nothing changed.i have a message saying mailbox has name conflicts says to rename folder but I’ve tried and it won’t let me.
Email problem