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my account has been cahrged for unnecesary reasons is the anything i can do to get my money back?

I was charged for no reason

Posted on Mar 10, 2018 3:22 AM

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Posted on Mar 10, 2018 3:25 AM

Have you checked the purchase history of all iTunes accounts linked to the card (assuming that you are seeing the charges on a credit card's statement) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If they show there but you didn't buy them, and if nobody else has access to the account and did them, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If they don't show on your account(s) (and if they aren't : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

1 reply
Question marked as Best reply

Mar 10, 2018 3:25 AM in response to christianfromswaffham

Have you checked the purchase history of all iTunes accounts linked to the card (assuming that you are seeing the charges on a credit card's statement) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If they show there but you didn't buy them, and if nobody else has access to the account and did them, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If they don't show on your account(s) (and if they aren't : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

my account has been cahrged for unnecesary reasons is the anything i can do to get my money back?

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