It would allow us to further investigate. By restoring, you completely wipe your device so we can see if your issue is hardware or software related. If the issue persists after the restore, it probably is a problem with your phone and we could get you an Genius Bar appointment to fix your phone.
Actually it does help but the problem comes back again and when I turn my screen off using the wake button and turn it back on that helps too but it comes back once again
Have you tried restoring your phone? It might help! Follow the link below to learn how!
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Hey! Thanks for reaching out.
Does restarting the phone helps with your screen problem? Let me know!
In what situations the problem occurs? Is it outside? Are you using a certain app? Tell me more!
It is with all apps it’s like my phone has a mind of its own and sometime it works and others it doesn’t not. It happens a lot but it isn’t like it happens in a patter
How would that help? I know how to restore and do it all but how would that work if it’s my screen that is not responsive.
Ok I could try it .
Great! Let me know how it goes
Ok will do
Why is my iPhone 6s screen unresponsive at times.