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Question: My iPad screen went black and I can’t get it started even though it’s charged

iPad went black and won’t cone on even though it’s charged. I tried holding down button but no help. What can I do?

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Mar 13, 2018 4:08 PM in response to lynnefromvalencia In response to lynnefromvalencia

Hello and welcome to Apple Support Communities, lynnefromvalencia.
If I understand your post correctly, the screen of your iPad is black and it seems to be charged but won't turn on. I'd like to help.
Follow the steps in this article:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

Mar 13, 2018 4:08 PM

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Question: My iPad screen went black and I can’t get it started even though it’s charged