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Question: Why did homeshare begin to decline all CC #’s entered?

Our home share account began to decline any CC# we entered into the account. We checked with each bank, and they did not see any reason why this would be happening. It finally allowed one card, but now the other phones shared by the homeshare have not updated with the new card. This seems to happen once every few months. Can you help?

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Mar 10, 2018 1:19 PM in response to Sniper1844 In response to Sniper1844

If you mean that the members have cards on their own accounts then that's not necessary, only the card on the family organiser's account in a Family Share ('home share' does not exist) can be used. Have they tried removing it ?

Mar 10, 2018 1:19 PM

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Question: Why did homeshare begin to decline all CC #’s entered?