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macbook 2016 with high sierra

two major issues:

1. bluetooth can't identify devices

2. wifi can't connect automatically on 2.4g, but 5g is working fine.


anyone could help?

MacBook, macOS High Sierra (10.13.3)

Posted on Mar 10, 2018 8:06 AM

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Question marked as Best reply

Posted on Mar 10, 2018 11:55 AM

To eliminate hardware You can try AHT/Diagnostic http://support.apple.com/kb/HT1509 Not definitive by any means, but may kick out an error code.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test :

Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/GetproductgroupList.action

check warranty https://checkcoverage.apple.com/


Use Bluetooth devices with Mac - Apple Support

macOS Sierra: Choose preferred Wi-Fi networks

1 reply
Question marked as Best reply

Mar 10, 2018 11:55 AM in response to leorliao

To eliminate hardware You can try AHT/Diagnostic http://support.apple.com/kb/HT1509 Not definitive by any means, but may kick out an error code.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test :

Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/GetproductgroupList.action

check warranty https://checkcoverage.apple.com/


Use Bluetooth devices with Mac - Apple Support

macOS Sierra: Choose preferred Wi-Fi networks

macbook 2016 with high sierra

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