Why won't my phone connect to internet?

Question

Why won't my phone connect to internet?

my iphone 6 won't connect to the internet. I have tried several ones, one at school worked but that was it. I have reset my settings and network settings. I have turned my phone on and off and tried different passwords. It will work on other electronics but my phone. My phone does not have service but it should connect to internet. What can I do?

iPhone 6, iOS 11.2.2, has no service

Posted on Mar 10, 2018 7:54 AM

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Answer 1

Joseph_S.

Community Specialist

Mar 11, 2018 11:24 AM in response to hannahfromnewnan

Hi hannahfromnewnan,

Welcome to Apple Support Communities. I understand that you're having trouble with your iPhone connecting to most Wi-Fi networks. I see you're able to connect to a network at your school but others do not connect and that you've taken several steps so far to attempt to resolve this. I know how important it is to utilize Wi-Fi on your iPhone; I'm happy to help. I'd suggest following the steps available here that you've not tried already, including "Get more help" if necessary: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

I'd also recommend ensuring you have a recent backup and that your iOS is up-to-date. If you need to update, use iTunes since you're having trouble with Wi-Fi: Update your iPhone, iPad, or iPod touch

Best Regards.

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Why won't my phone connect to internet?

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