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iPhone7 power cord connection

I have an iPhone 7 and with any "compatible" power cord (we've got several - and I just bought 2 from apple itself), the cord will not stay securely connected to the phone. If I press it in as hard as I can it will connect and power up, but I have to be very careful about then putting the phone down on a table, for instance. Unless I'm extremely careful, the cable will disconnect. It will still be plugged in to the phone, but I have to again press it in firmly.

This will happen whether the phone is in a case or not.

Anyone else seeing anything similar? It seems like a problem with the phone itself, but I don't know what to do about it (other than be very careful putting the phone down once its charging)

Thanks in advance

iPhone 7, iOS 11.2.6

Posted on Mar 10, 2018 8:28 AM

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Posted on Mar 10, 2018 8:33 AM

You can also try to look if there isn't any debris blocking the charging port. With a good light, you might be able to look inside of it!

4 replies

iPhone7 power cord connection

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