Can't Delete Signatures In Mail

Question

Can't Delete Signatures In Mail

I have a 2013 MacBook Pro running the latest version of High Sierra. Since upgrading to High Sierra I've had the problem with an excessively long Mail preferences window. In trying to delete my signatures to correct the problem - I used both the "-" button and selected them all and hit the "delete" key - I find the signatures just regenerate after I close and reopen the window or restart Mail. Any suggestions on how I can permanently delete those signatures?

MacBook Pro with Retina display, macOS High Sierra (10.13.3)

Posted on Mar 10, 2018 9:13 AM

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Answer 1

Best reply

leroydouglas

Community+ 2024

Level 10

183,696 points

Mar 10, 2018 2:46 PM in response to Robert Jones3

Finder > Go > Go to Folder, copy and paste:

~/Library/Mail/

Select the latest “V” folder. For example if you see V2, V3 and V4 folders, open V4 (High Sierra is now V5, so open that one)

ex.

~/Library/Mail/V5/MailData/Signatures

manually delete the .signature document(s) there.

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Answer 2

Mar 10, 2018 4:39 PM in response to leroydouglas

Did it. Then went into the Mail preferences and deleted the signatures. Restarted Mail, they were back. I noticed there are "property lists" .plist called "Signaturesby Account.plist" (last date modified, 2013) and "AllSignatures.plist" (last modified in 2017. Should I try deleting those too? They are not shown as "documents". I really appreciate your help with this.

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Answer 3

Mar 10, 2018 4:42 PM in response to Robert Jones3

Success! I put the two "property lists" in the Trash. The signatures are gone and the Preference pane is a normal size! Thank you for the help! Now to figure out the signatures which were messing things up. I'll add them back, one by one.

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Answer 4

Mar 10, 2018 5:51 PM in response to Robert Jones3

Robert Jones3 wrote:

Success! I put the two "property lists" in the Trash. The signatures are gone and the Preference pane is a normal size! Thank you for the help! Now to figure out the signatures which were messing things up. I'll add them back, one by one.

Good computing Robert Jones3 !

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Answer 5

Mar 10, 2018 11:39 AM in response to Robert Jones3

Logged in as admin.

Try selecting none:

Mail Signatures preferences on Mac - Apple Support

Create and use signatures in emails in Mail on Mac - Apple Support

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Answer 6

Mar 10, 2018 2:29 PM in response to leroydouglas

Leroy, the "Choose Signature" pull down has "None" greyed out and I'm not able to change it. It also does not have the pull down arrows showing at the end of the box.

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Answer 7

Mar 10, 2018 4:39 PM in response to Robert Jones3

Leroy, I should add that the signatures reappeared in the Preference pane but did not reappear in the "Signatures" Library folder

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Can't Delete Signatures In Mail

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