Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Free upgrade macos high sierra 10.13.3 unable to update for my new laptop

Its show me an has some occurred ?

What i will do?

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

If it is new and you purchased it from Apple you have free telephone support for 90 days. You also have a 1 year warranty. I suggest you get in touch with Apple.

You also might try installing in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

Also see this support topic:

How to download macOS High Sierra - Apple Support

Posted on

Page content loaded

Question marked as Apple Recommended

Mar 10, 2018 8:35 AM in response to Mohamedashrafali In response to Mohamedashrafali

If it is new and you purchased it from Apple you have free telephone support for 90 days. You also have a 1 year warranty. I suggest you get in touch with Apple.

You also might try installing in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

Also see this support topic:

How to download macOS High Sierra - Apple Support

Mar 10, 2018 8:35 AM

Reply Helpful
User profile for user: Mohamedashrafali

Question: Free upgrade macos high sierra 10.13.3 unable to update for my new laptop