Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How do I restore software for iphone 7 whose software have been erased?

I have an iphone 7 it's showing support.apple.com/iphone/restore

I have tried to update and restore software on iTunes but it was saying error 4013. What do I do?

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Here's a help article from Apple Support for your issue: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

Posted on

Page content loaded

Mar 10, 2018 9:07 AM in response to saidah186 In response to saidah186

Hello Saidah

First as always:

1. Use the latest version of iTunes

2. Make sure iPhone has enough space to bring in a new update. A gig or more is recommended.

3. Make sure iPhone has enough battery for Restore (40% or more)

4. Update your Mac or PC (If there is)

And what about rebooting your iPhone? (For Rebooting You should hold Home and Power bottom until the Phone gets reboot)

And also reset your iPhone:

(Settings → General → Reset →Reset All Settings.)

Mar 10, 2018 9:07 AM

Reply Helpful
User profile for user: saidah186

Question: How do I restore software for iphone 7 whose software have been erased?