FCP X Crashes when importing

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Level 1

8 points

FCP X Crashes when importing

Using version 10.4 for the first time in quite a while and running into issues importing media.

Copied "Private" folder from an SD card to my hard drive (keeping file structure intact)
Selected several clips to import and selected "Start Import" copying clips to a new folder for the editing phase
FCP stalled - wouldn't import. Looked at the background tasks and nothing was happening
If I click the "X" to stop the import, FCP crashes

Anyone have any ideas? Is this a known issue? Am I doing something wrong (I'm following the same routine I've used in the past)?

Thanks,

Carl

Mac Pro, macOS High Sierra (10.13.3), 3.2 GHz Quad-Core, 12 GB RAM

Posted on Mar 10, 2018 10:05 AM

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Answer 1

Best reply

Tom Wolsky

Level 10

151,004 points

Mar 10, 2018 10:29 AM in response to CarlWhite

But why the private bundle? Why not archive the whole card, which has always been the recommended method?

What’s the media exactly? Where’s it come from? Some cameras are having problems in the current version.

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Answer 2

Tom Wolsky

Level 10

151,004 points

Mar 10, 2018 10:17 AM in response to CarlWhite

Please give complete details about the media. Give details of the system and drives and how everything’s connected and formatted.

Why are you copying out the private bundle? Why aren’t you archiving the whole thing?

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Answer 3

CarlWhite Author

Level 1

8 points

Mar 10, 2018 10:26 AM in response to Tom Wolsky

I am copying the entire private bundle to my hard drive from an SD card (think backup of my media). When I import from FCP I import from the backup. Once assured everything imports correctly I can then reuse the SD card. That's a practice I've followed since I went to recording on SD media.

As for my system - it's a MacPro mid 2012 with 12 Gb RAM running High Sierra. For purposes of this discussion I have two internal hard drives, both WD Black 2 Tb - one for system files, apps and documents, the second solely for video files. Both are formatted as Mac OS extended.

This is the same configuration I've had for the past few years. The last time I used FCP was last November without any issues. (I did try to import the same clips I used in my last video and FCP crashed.)

Hope that helps.

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Answer 4

CarlWhite Author

Level 1

8 points

Mar 10, 2018 10:33 AM in response to Tom Wolsky

Sorry, I misunderstood what you meant by the "Private Bundle" - yes I do archive the entire card, as it is, to my hard drive.

The camera I use is a Canon XA20 and the current media card is a PNY class 10, 64Gb, 90Mb/s.

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Answer 5

Tom Wolsky

Level 10

151,004 points

Mar 10, 2018 10:51 AM in response to CarlWhite

A lot of problems have been reported with the XA10, and probably with the XA20 as well, though I don’t remember an import issue. If you have EditReady or some other app, try ripping the mts and convert it to ProRes.

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Answer 6

CarlWhite Author

Level 1

8 points

Mar 10, 2018 10:53 AM in response to Tom Wolsky

I have had no issues with the XA20 and FCP since I bought the camera. As I think about it, the issues may have come with High Sierra. I know the last time I did a video was last October and I was on Sierra at the time.

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Answer 7

CarlWhite Author

Level 1

8 points

Mar 10, 2018 11:20 AM in response to Tom Wolsky

I can certainly upload the last bundle I imported (from last fall). I'm currently uploading the folder to my Google Drive. Once complete I can share the link - unless there's abetter way to upload it.

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