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Question: FCP X Crashes when importing

Using version 10.4 for the first time in quite a while and running into issues importing media.


  1. Copied "Private" folder from an SD card to my hard drive (keeping file structure intact)
  2. Selected several clips to import and selected "Start Import" copying clips to a new folder for the editing phase
  3. FCP stalled - wouldn't import. Looked at the background tasks and nothing was happening
  4. If I click the "X" to stop the import, FCP crashes


Anyone have any ideas? Is this a known issue? Am I doing something wrong (I'm following the same routine I've used in the past)?


Thanks,

Carl

Mac Pro, macOS High Sierra (10.13.3), 3.2 GHz Quad-Core, 12 GB RAM

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But why the private bundle? Why not archive the whole card, which has always been the recommended method?


What’s the media exactly? Where’s it come from? Some cameras are having problems in the current version.

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Mar 10, 2018 10:17 AM in response to CarlWhite In response to CarlWhite

Please give complete details about the media. Give details of the system and drives and how everything’s connected and formatted.


Why are you copying out the private bundle? Why aren’t you archiving the whole thing?

Mar 10, 2018 10:17 AM

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Mar 10, 2018 10:26 AM in response to Tom Wolsky In response to Tom Wolsky

I am copying the entire private bundle to my hard drive from an SD card (think backup of my media). When I import from FCP I import from the backup. Once assured everything imports correctly I can then reuse the SD card. That's a practice I've followed since I went to recording on SD media.


As for my system - it's a MacPro mid 2012 with 12 Gb RAM running High Sierra. For purposes of this discussion I have two internal hard drives, both WD Black 2 Tb - one for system files, apps and documents, the second solely for video files. Both are formatted as Mac OS extended.


This is the same configuration I've had for the past few years. The last time I used FCP was last November without any issues. (I did try to import the same clips I used in my last video and FCP crashed.)


Hope that helps.

Mar 10, 2018 10:26 AM

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Mar 10, 2018 10:29 AM in response to CarlWhite In response to CarlWhite

But why the private bundle? Why not archive the whole card, which has always been the recommended method?


What’s the media exactly? Where’s it come from? Some cameras are having problems in the current version.

Mar 10, 2018 10:29 AM

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Mar 10, 2018 10:51 AM in response to CarlWhite In response to CarlWhite

A lot of problems have been reported with the XA10, and probably with the XA20 as well, though I don’t remember an import issue. If you have EditReady or some other app, try ripping the mts and convert it to ProRes.

Mar 10, 2018 10:51 AM

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Mar 11, 2018 11:37 AM in response to CarlWhite In response to CarlWhite

Thank you much for the tip - removing Perian resolved the problem. I am now importing clips as usual. Thanks much for the help!!

Mar 11, 2018 11:37 AM

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Question: FCP X Crashes when importing