Option to allow iMac to access iPad is not appearing

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Level 1

4 points

Option to allow iMac to access iPad is not appearing

Both my iPad & iMac are up to date with software. When I connect my iPad Air to my iMac (late 2013) I get a steady, repeating beep from the iPad and a notification on the iMac telling me that I have to grant access on the iPad allowing it to trust the iMac. The problem is that I am NOT getting any notification or prompt on the iPad that will allow me to do that. I've already tried reseting the location & privacy and I'm still not getting the option.

iPad Air Wi-Fi, iOS 11.2.6

Posted on Mar 10, 2018 10:06 AM

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Answer 1

sterling r

Community Specialist

Mar 13, 2018 4:21 PM in response to RobPicProb

Hello RobPicProb,

I understand that you are having an issue with trusting your iPad on your Mac. I use my device a lot and know how important it is to have your device running correctly. I'm here to help.

Here is a resource that can assist you:

About the ‘Trust This Computer‘ alert on your iPhone, iPad, or iPod touch

Please let us know if you are still having issues after reviewing the article.
Have a great day!

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Option to allow iMac to access iPad is not appearing

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