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Question: Playing rented movie in airplane mode

Both my husband & I download movie rentals onto our MacBooks and then transferred them onto iPads. (As advised by Apple a few years ago as being the safest way for a successful download)

We could both see the movies listed on the new iTunes TV app and tested that they would play before we took our flight.


Once our iPads were in airplane mode I was able to watch my movie but my husband could not watch his on either his iPad or his mini iPad. This has happened on our last two flights.


We can not see a difference in our settings and Apple support was not able to solve the problem.


Can anyone help?

iPad 2, iOS 10.1.1, null

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Question: Playing rented movie in airplane mode