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If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Question: iphone 7 plus will not go into recovery mode

my iphone will not go into recovery mode and will not sync with itunes

HELP

iPhone 7 Plus

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If you can't use recovery mode as described in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support then see the following from the Get More Help section of that same link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

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Mar 10, 2018 1:13 PM in response to alyssia17 In response to alyssia17

If you can't use recovery mode as described in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support then see the following from the Get More Help section of that same link:

If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.

Mar 10, 2018 1:13 PM

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Question: iphone 7 plus will not go into recovery mode