Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kobbybondzie Author

Level 1

4 points

I downloaded a free app (fast download) and they deducted money from my account twice . I want to know what happened

I downloaded a free up but I was charged double on my account . I want to know why

Posted on Mar 10, 2018 1:04 PM

Reply

Best reply

Level 10

103,576 points

Posted on Mar 10, 2018 1:13 PM

Kobbybondzie,

See the link below. Look for the section: "report a problem" for a refund.

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store

Good luck.

View in context

Similar questions

1 reply

Best reply

Level 10

103,576 points

Mar 10, 2018 1:13 PM in response to Kobbybondzie

Kobbybondzie,

See the link below. Look for the section: "report a problem" for a refund.

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store

Good luck.

Reply

I downloaded a free app (fast download) and they deducted money from my account twice . I want to know what happened

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up