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Question: Storage issue??

My iphone 7 running iOS 10.1 says that 26.8 GBs are currently being used. Under "manage storage" in settings where storage is broken down by app it only displays 9.57 GBs being used. Why do I have an unaccounted for 17 Gbs and how do I clear this?

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Mar 10, 2018 3:38 PM in response to kyles_09 In response to kyles_09

Restore the iPhone. That should match up the storage being used.


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Then if necessary you can go to Settings > General > Storage & iCloud Usage > Manage Storage (under Storage) and free up additional space.

Mar 10, 2018 3:38 PM

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Question: Storage issue??