Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Phone stuck on disabled connect to iTunes how do I fix this. Desperate bc my son usues my phone !!!

Phone displays disabled connect to iTunes !!!! Help teenage son uses my phone !!!!

Posted on

Reply
Question marked as Apple Recommended

Page content loaded

Mar 10, 2018 4:29 PM in response to sberman In response to sberman

My phone says iphone is disabled connect to itunes I am on my computer tablet looking for all the support, but you need to be on the phone, it was on my apple I'd it said to remove then to put back on account through computer but no menus for that

Mar 10, 2018 4:29 PM

Reply Helpful

Mar 10, 2018 4:35 PM in response to nikkihalohorns In response to nikkihalohorns

As sberman said, you must have a computer that runs Windows 7 or later or Mac OS 10.10.5 or later. You must install the latest version of iTunes (12.7.3) or later, from https://apple.com/itunes. Then you follow the instructions in the link sberman provided. All of this information is also in that link. If you follow the instructions carefully you won't have to enter anything on the phone.

Mar 10, 2018 4:35 PM

Reply Helpful
User profile for user: nikkihalohorns

Question: Phone stuck on disabled connect to iTunes how do I fix this. Desperate bc my son usues my phone !!!