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User profile for user: darryllfrombiloxi
darryllfrombiloxi Author
User level: Level 1
4 points

Need help please

It’s been like 2 weeks and it won’t let me update my credit card info or take it off. I tried putting in all my info again and it still says it won’t take my credit card I put all the correct information. I just need help I wanna take it completely off

Posted on Mar 10, 2018 5:15 PM

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
201,916 points

Mar 10, 2018 5:21 PM in response to darryllfrombiloxi

You cannot take off a credit card in the iTunes/App Store if you have any subscriptions. Here are some reasons that your card may not be accepted.


There are a number of reasons a charge or verification might be declined:

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CCV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
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