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Question: CD/DVD drive not working!

CD's/DVD's will only play if I shut down the computer-insert the CD/DVD and turn it back on. What's going on!!!!

MacBook pro 2011 El Capitan 10.11.6

Stopped working after the last upgrade-is this a setting issue?

MacBook Pro

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User profile for user: karen3021

Question: CD/DVD drive not working!