Related Article

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iTunes prompts for password

iTunes prompts for a password even when the Restore option is selected. Is there a way around it?

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

The article you attached above contains the answer.


See step 2 under "Erase your device with iTunes to remove the passcode":

"Open iTunes. If asked for a passcode ... use Recovery Mode" (as described in the article).

Posted on

Page content loaded

Question marked as Apple Recommended

Mar 10, 2018 10:02 PM in response to dbaggins In response to dbaggins

The article you attached above contains the answer.


See step 2 under "Erase your device with iTunes to remove the passcode":

"Open iTunes. If asked for a passcode ... use Recovery Mode" (as described in the article).

Mar 10, 2018 10:02 PM

Reply Helpful
User profile for user: dbaggins

Question: iTunes prompts for password