I got the iPhone X thinking that I will be even better from the rest of iPhones, I have been having iPhones since iPhone 4 and an AT&T as my provider, but this really expensive iPhone doesn’t do the job just like the rest of them, I had been really frustrating with this one because It either won’t take a WiFi signal from my work place or Startbucks or Coffee Bean and wen I try to run it on my AT&T service doesn’t work!!!! I turn off the WiFi to see if i can get a better reception but No luck then I turn off my data to see if the WiFi signal will work and I do have a plenty of WiFi bars and still doesn’t work just goes around and around looking for signal.I tried restarting the iPhone so manytimes but No luck , I wen to the Apple Store and since I did not have an appointment they told me that the Tech can probably look at it in the next 2-3 hours if I want to came back, he suggested that the issue will be with the service provider Not with the unit, I was like ah ok but can you at least run a test or something to see if the unit is working properly? Then I go to AT&T! But I wen to AT&T right after I left the Apple Store because if I have come back in about 3hrs !! So at the AT&T they run their own test to see if the iPhone is receiving their signal,and everything passed on green check marks , so he told me that it may be the unit itself.So I got home an I did not wanted to go back to the Apple Store in about 3hrs or so an wait to see how long more... So I tried to do it over Apple website but no luck to book an appointment for the reason it tells me to go to my service provider an they should fix the problem.I feel like Apple and or AT&T do not want to take responsibility for the issue an they just telling me that is the other company problem not there’s...What can I do!!!!!

WiFi or Provider Signal - Apple Community

Using 5G iPhone where 5G is bad Short version: There's an area of southwest Florida where there is a strong 5G signal, yet terrible 5G service. 4G works great, though. How can I force a 5G iPhone to revert to 4G, in a way that nothing - not iOS, not the cell carrier, not the SIM card, nobody - can override? Long version: Dear Apple, I am writing to ask for help with an unusual - and profoundly frustrating - situation involving the use of an iPhone with Verizon cellular service in Marco Island, in Collier County Florida. In spring of 2021 my father attempted to upgrade his aging - but capable - iPhone 6 to an iPhone 12 mini. To our surprise and dismay, the 12 mini seemed far LESS reliable than the iPhone 6 with both inbound and outbound voice calls. Calls frequently dropped and had audio issues that the iPhone 6 had never had, not even when used from the very same house. We visited the local Verizon store for help - and received a startling bit of information from the staff there: Verizon’s 5G tower serving Marco Island was known to be malfunctioning, and had been for months. Although the tower's 5G signal is strong throughout most of Marco Island (four bars at my father’s house) the tower simply does not work well, apparently with any 5G device. The dropped calls (and calls that fail to connect at all) were not caused by poor communication between the iPhone and the 5G tower, rather the issue is apparently “upstream”. Verizon’s staff on the island are aware of this, but they can offer NO timeline for resolving the problem. As I recall, they cited difficulty of accessing the tower site and labor shortages. This is infuriating considering that just disconnecting the power to the tower's 5G transmitter would yield much improved service! With Verizon offering no help of any sort, I attempted to resolve the problem by searching the iPhone’s settings for some way to force it to use the older (and functional) 4G network - but without success. A search of the web offered a few suggestions for accomplishing this, but none was effective; even when I believed we had forced the iPhone 12 mini to use 4G, service did not improve. At the same time (and same place) my own AT&T iPhone Xs was working flawlessly. In the end, my father returned the 12 mini and resumed using his iPhone 6. You will of course understand that this is not a good long term option. My father would like to get the new iPhone 13 mini, but only if he can be absolutely certain of a resolution to this problem. My question is this: can Apple provide steps we could use to unfailingly force an iPhone 13 mini to use 4G even in the presence of a strong (but unusable) 5G signal, steps that cannot be overridden by any other factors - not by the cell carrier, not by the SIM card, and not by anything iOS might do behind the scenes? If not - know that Marco Island, Florida is a near dead zone for Verizon customers with 5G iPhones. (Note: inevitably, someone will probably reply telling me their 5G iPhone works fine there. That's great, but doesn't help me - unless you have a trick to share that made it work.)

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iPhone No Service After iOS 12 Update My question is why should I still be an iPhone user? After having many issues with the previous version of iOS 11, I updated to iOS 12 as soon as it was available. After the update, I've been have issued where the phone shows it's connected to the cell towers with full service and LTE. In actuality, I have no service or LTE at all. I would restart my phone then it would work for a few hours. This happened every day after the update. Then last week, it wouldn't even connect to the cell towers at all. I went to T-Mobile to check with them. They told me since my phone was old I should buy a new one because it was probably a hardware problem. I told them this was unacceptable. I had no issues like this prior to the update. THIS IS A SOFTWARE PROBLEM! Then I went to the Apple store. I told the employee I wanted to setup an appointment to see if they could run a diagnostic test on my phone. The employee told me sure, it will be in an hour and forty five minutes. I ask them if I could setup an appointment in advance instead. That way I wouldn't have to wait. Which he replied "Yes, but we are three days out." I told them to just get me in line and I'll have to wait around. After I finally had a tech to look at my phone. I asked him to run a diagnostic test which replied, "We can't do that but you can try to restore your phone." I told him my backup for the phone is the same version of iOS (12) that I've had problems with. Which he then told me since my phone is old, it is not worth repairing and I should purchase a new one. I told him this is unacceptable. I bought my phone from you, I updated my phone because I was having so many issues and now it’s even worse since it’s a paper weight thereafter. After I left I went online and read many other complaints about the same issue after updating to iOS 12. Even after 12.0.1, it is worse. Now I can't even use my WiFi to text people who aren't iPhone users. I know this is a software problem, not hardware. If it’s a hardware problem, then the update somehow destroyed the hardware inside my phone. This doesn't make any sense if you know anything about hardware and software. I'm wondering what I should do next? T-Mobile won’t help me and neither will Apple. Would you remain an Apple user? I have been a longtime user of Apple products but this may be the last iPhone and/or Apple product I ever use.

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Poor service on iphone constantly requires toggling wifi/cell data on and off Hey there Got the new SE about a year ago, and have always been running into this problem. Only recently decided it was worth mentioning. I live in a major city and verizon is my carrier. I know lots of other folks with verizon and iphones in town who do not have the same problem. Basically, my service is terrible. If I google something, or look something up on maps, or try to listen to a podcast, it takes several minutes to load, if it loads at all. This is usually solved by toggling on and off combinations of wifi and cell data. So if my wifi and cell data are both on, I'll switch to cell data for a minute, load the page, and then turn the wifi back on. Sometimes, I'll do the exact opposite, and it works just as well. It's like the phone's data receiver constantly needs rebooting. This happens everyday, multiple times a day, pretty constantly. I also take care of my phone, turn it off every week and keep the new software updates. I've been hesitant to ask because I feel like Apple is just going to punt me to Verizon, and then Verizon will punt me back to Apple, and I'll be stuck in the middle with either no phone or a broken phone. But I've been thinking of regressing to flip phone, the problem is so bad. I basically can't use it for anything short of texting and taking pictures. Anyone else ever had this problem? The phone is less than a year old so it should be under warranty. Thanks for reading.

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WiFi or Provider Signal

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