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Question: Error saving new contact iPhone 8 Plus IOS 11.2.6

If I get a message from a contact not in my address book and then try to add them as a new contact I get an error and the new contact screen is greyed out and will not allow me to save. The new contact screen is blank and I have to copy the number and go to contacts and save as a new contact that way. Is this normal?

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Question: Error saving new contact iPhone 8 Plus IOS 11.2.6