Hi! I was charged after trial version of Linkedin premium

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Level 1

8 points

Hi! I was charged after trial version of Linkedin premium

I was signed for a free trial version of Linkedin premium for 1 month.

Using the service I realized that I can do fine without premium package and therefore did not make any further subscriptions.

However, today I was charged around 65$ for the purchase I have not made. Checking the bill, I found I was charged for the premium linkedin which I have not signed for. 65$ is a decent amount for me and I wish to receive a prior communication if I am moving from trial version to paid ones. It would be better if a customer receives notification before any deductions. Who shall I contact with this matter?

Posted on Mar 10, 2018 10:40 PM

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Answer 1

Best reply

stevejobsfan0123

Level 9

54,384 points

Mar 10, 2018 11:18 PM in response to botagoz.d

Contact iTunes Support via http://apple.com/emea/support/itunes/contact.html, or go to http://reportaproblem.apple.com.

Chances are, you did receive a prior communication. Many services offering "free trials" are set to auto-renew after the trial period and charge you for the subscription; this is outlined in the terms and conditions for the subscription.

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Answer 2

botagoz.d Author

Level 1

8 points

Mar 10, 2018 11:18 PM in response to stevejobsfan0123

Thanks, stevejobsfan0123.

I reported a problem following that link.

It looks like there is no need to sign for free trial versions unless you track the end of free trial period (which is usually difficult to do when you are using different services at a time).

Anyway, lets see what kind response I will be given.

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