my 5s dropped in water and won’t turn on, What do I do?

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Level 1

4 points

my 5s dropped in water and won’t turn on, What do I do?

my 5s dropped in water and won’t turn on, what can i do? I am staying in a suggest country at the moment so do I have to send it back to the country I bought it in?

Posted on Mar 10, 2018 10:29 PM

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Answer 1

wesley198 Author

Level 1

4 points

Mar 10, 2018 10:31 PM in response to wesley198

So sorry let me explain properly:

My 5s dropped in water and won’t turn on. I’m from New Zealand but currently in South Africa, do I have to send phone back to New Zealand? Also is there something I can do to resolve this on my own?

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Answer 2

seventy one

Level 7

27,424 points

Mar 10, 2018 10:41 PM in response to wesley198

It would have to go back to NZ for service. It is unlikely you can resolve any problems once they have come to light but if this is a recent event and it still works, you can put it in front of a low heat hair dryer for a while.

If you have Apple Care + this would be considered as one incident. But that feature is only available in the country which services the warranty.

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my 5s dropped in water and won’t turn on, What do I do?

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