Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: I want a refund.

I’ve been charged another month £9.99 for iTunes when I clicked cancel subscription. I do not want to continue with iTunes and I would like my money back.

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Make sure you have properly cancelled it by reviewing the document here ...


https://support.apple.com/en-gb/HT202039


For a refund ... On your APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered.


https://support.apple.com/en-gb/ht204084

Posted on

Page content loaded

Question marked as Apple Recommended

Mar 11, 2018 4:39 AM in response to alyesha In response to alyesha

Make sure you have properly cancelled it by reviewing the document here ...


https://support.apple.com/en-gb/HT202039


For a refund ... On your APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered.


https://support.apple.com/en-gb/ht204084

Mar 11, 2018 4:39 AM

Reply Helpful
User profile for user: alyesha

Question: I want a refund.