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Question: My password will not work to download apps but I can sign into my account

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Mar 11, 2018 5:59 AM in response to tarafromlostCreek In response to tarafromlostCreek

By 'went through the motions' do you mean that you reset its password and then logged out and back in : If your Apple ID is locked or disabled - Apple Support ? If you do try contacting iTunes Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Helpful

Mar 11, 2018 5:59 AM in response to tarafromlostCreek In response to tarafromlostCreek

By 'went through the motions' do you mean that you reset its password and then logged out and back in : If your Apple ID is locked or disabled - Apple Support ? If you do try contacting iTunes Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

Mar 11, 2018 5:59 AM

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Mar 11, 2018 8:17 AM in response to tarafromlostCreek In response to tarafromlostCreek

How long ago did you contact Support ? It can take them up to 48 hours to reply, if it's been longer than that try contacting them again (I'm not aware of a phone number for iTunes Support)

Mar 11, 2018 8:17 AM

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Question: My password will not work to download apps but I can sign into my account