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I used to remove the documents folder from the iCloud drive to get more space, but I find out that even with the hole folder removed, the dedicated space (3Gb) is still locked in the cloud.
can anybody help how to solve this problem. thx
MacBook Pro, macOS High Sierra (10.13.3), iCloud drive problem
Try signing out of the device and sign back in. If that doesn't do the trick, reach out to Apple Support.
nothing changed, thank you anyway. And I couldn't reach apple support by mail!
please guys , I have the same problem, I delete all my files from iCloud Drive and still show 2GB used.... but why? and where are this data ? because I deleted all! 😟
I removed documents from iCloud Drive but I still have the space locked in the cloud!!!
