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e.tre456_worm_osx

How to delete the virus above?

MacBook Air, Mac OS X (10.7.3)

Posted on Mar 11, 2018 4:23 AM

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Question marked as Best reply

Posted on Mar 11, 2018 5:23 AM

1. Click  in the menu bar and choose “Force Quit”.

In the window that opens up, select “Safari” and click “Force Quit.


2. Relaunch Safari holding the shift key down.



3. If this doesn’t help, use Malwarebytes for Mac to remove malware.


https://www.malwarebytes.org/antimalware/mac/

Download, install , open, and run it by clicking “Scan” button to remove adware.

Once done, quit Malwarebytes Anti-Malware for Mac.


Install guide: https://support.malwarebytes.com/docs/DOC-1817

Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190


The installer may ask you to allow it in System Preferences > Security & Privacy. Allow it.



Reselect your search engine, reset homepage and disable all extensions and test.


Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


Set your Home Page. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac


Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

1 reply
Question marked as Best reply

Mar 11, 2018 5:23 AM in response to ronaldmichelsohn

1. Click  in the menu bar and choose “Force Quit”.

In the window that opens up, select “Safari” and click “Force Quit.


2. Relaunch Safari holding the shift key down.



3. If this doesn’t help, use Malwarebytes for Mac to remove malware.


https://www.malwarebytes.org/antimalware/mac/

Download, install , open, and run it by clicking “Scan” button to remove adware.

Once done, quit Malwarebytes Anti-Malware for Mac.


Install guide: https://support.malwarebytes.com/docs/DOC-1817

Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190


The installer may ask you to allow it in System Preferences > Security & Privacy. Allow it.



Reselect your search engine, reset homepage and disable all extensions and test.


Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


Set your Home Page. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac


Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

e.tre456_worm_osx

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