Read this support guide:
View, change, or cancel your subscriptions - Apple Support
If nothing helps, contact iTUnes Store Support directly and explain your problem. Use this form:
iTunes Store - Contact Us - Apple Support
Regards
Giulio
Read this support guide:
View, change, or cancel your subscriptions - Apple Support
If nothing helps, contact iTUnes Store Support directly and explain your problem. Use this form:
iTunes Store - Contact Us - Apple Support
Regards
Giulio
problem with disabling a subscription