How to do factory reset

Question

emmsicle Author

Level 1

11 points

How to do factory reset

Think my mum's iPad MAY have been hacked - not sure.

Should I do factory reset?

How do I do that!

Thanks

iPad Wi-Fi, iOS 11.2.6

Posted on Mar 11, 2018 8:38 AM

Reply

Answer 1

Best reply

King_Penguin

Level 10

334,144 points

Mar 11, 2018 9:00 AM in response to emmsicle

If she went to a site in Safari she can clear its history and data via Settings > Safari, that should be sufficient. But if she wants to delete everything and start over : Settings > General > Reset > Erase All Content & Settings

Reply

Answer 2

emmsicle Author

Level 1

11 points

Mar 11, 2018 8:57 AM in response to King_Penguin

She was caught out by a phone scam and *may* have clicked on a dodgy link - I'm not 100% sure they got anything but she's worried, so I thought if I reset her iPad it would make her feel better and stop her stressing.

Reply