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Question: FaceTime continues to drop/pause on Fast network.

We recently upgraded our network to 1G. We have been using the 5G consistently. Ookla posting at 513 down and 123 up.

Can someone please tell me why I can no longer FaceTime without freezing, going black and dropping?

We have had our internet company out twice and everything is fine with the line and equipment.

When we go to 2.4g we are still at 18 down and 80 up. Plenty for a decent FaceTime call.

Any suggestions would help.

TIA

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Question: FaceTime continues to drop/pause on Fast network.