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why won't my text message ring when iPhone X is locked

why won't my text message ring when iPhone X is locked?

iPhone X, iOS 11.2.6

Posted on Mar 11, 2018 8:27 AM

Best reply

Level 10

195,501 points

Posted on Mar 11, 2018 8:35 AM

chuckfromduncan wrote:

no, I checked this. It will work if I turn off bluetooth, but I need to leave this on. Any other work arounds?

Then you are probably connected to a bluetooth audio device. If that's the case, the alerts are sent to the bluetooth device. That's entirely normal.

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