Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

facetime keeps failing after connecting. itll connect for a few seconds then fail again. Me and my boyfriend are long distance so facetime is largely how we communicate. please help!

FaceTime failing

Posted on Mar 11, 2018 8:51 AM

Reply
Question marked as Best reply

Posted on Mar 12, 2018 11:50 AM

Hello Bobby,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble making FaceTime calls, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
​Best Regards.
1 reply
Question marked as Best reply

Mar 12, 2018 11:50 AM in response to bobby5299

Hello Bobby,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble making FaceTime calls, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
​Best Regards.

facetime keeps failing after connecting. itll connect for a few seconds then fail again. Me and my boyfriend are long distance so facetime is largely how we communicate. please help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.