I usually only FaceTime my mother but have noticed that most of the contacts in my phonebook have FaceTime "greyed" out. I know that most of them have iPhones but have every setting for FaceTime turned on. Is there a way I can make FaceTime available for everyone? Thanks in advance for your replies
It's an iPhone 8 with the latest IOS.
[Re-Titled by Moderator]
iPhone 8, iOS 11.2.5
I just figured it out. If the phone number in my contacts didn't have the area code, FaceTime was greyed out. After I entered the area code the icon appeared and I'm able to FaceTime them. Sometimes the smallest details make the difference.
See if this support article provides any insight: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
They may have turned off FaceTime (except when they call), or disabled FaceTime-over-cellular?
What has me puzzled is that I can and do FaceTime my mother weekly. It's just most of the other contacts have the FaceTime icon "greyed" out and I cannot FaceTime them. So I know that it's working just not for everyone.
They can FaceTime me. FYI I have iMessage turned off. But I'm still puzzled as to why I can only FaceTime certain people.
That may be true. I've got AppleCare on the phone and I'm getting ready to call them. I'll post back what they say.
The person FaceTimed me earlier has it turned on on his phone and hasn't done anything to hamper me from FaceTimeing him.
Can anyone who is greyed out on your side, FaceTime you?
Why can't I FaceTime certain contacts?
