EtreCheck version: 4.1.3 (4A188)
Report generated: 2018-03-11 17:50:16
Download EtreCheck from https://etrecheck.com
Runtime: 6:09
Performance: Below Average
Problem: Apps are crashing
Description:
Safari browser is running slow and apple mail is slow or crashing
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2014)
iMac Model: iMac15,1
1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core
32 GB RAM At maximum
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
BANK 0/DIMM1
8 GB DDR3 1600 ok
BANK 1/DIMM1
8 GB DDR3 1600 ok
Video Information:
AMD Radeon R9 M290X - VRAM: 2 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 1.00 TB
disk1s1 - Macintosh HD (APFS) 1.00 TB 533.54 GB
disk1s2 - Preboot (APFS) [APFS Preboot] 1.00 TB 18 MB
disk1s3 - Recovery (APFS) [Recovery] 1.00 TB 510 MB
disk1s4 - VM (APFS) [APFS VM] 1.00 TB 20 KB
Mounted Volumes:
disk1s1 - Macintosh HD 1.00 TB (466.07 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 1.00 TB (466.07 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet
Interface en5: Thunderbolt Ethernet Slot 1
Interface en6: Thunderbolt Ethernet Slot 2
Interface fw0: Thunderbolt FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Status: 4 pending files
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: Less than an hour
System Load: 1.51 (1 min ago) 2.30 (5 min ago) 2.20 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.xrite.hasp.drivers.plist
Executable: /Applications/i1Profiler/i1Profiler.app/Contents/Resources/installHasp.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.aladdin.aksusbd.plist
Executable: /usr/libexec/aksusbd -f
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.aladdin.hasplmd.plist
Executable: /usr/libexec/hasplmd -s -f
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name | Version |
ReadMe(Image Handling Library) | 2.0.0.1 |
GoToMeeting v7.16 | 7.16.0.4800 |
Wacom Help | 6.3.10-2 |
Adobe AIR Uninstaller | 19.0 |
GoToMeeting v7.3 | 7.3.0.3499 |
Adobe Illustrator CS5 | 39 |
DVD Player | 5.8 |
SwitchBoard | SBSV 2.0.13.7486 |
Dpp4LensDL | 4.3.0 |
GoToMeeting v7.25 | 7.25.0.5742 |
GoToMeeting v7.11 | 7.11.1.4419 |
InkServer | 10.9 |
Design&Print | 3.0.1 |
Android File Transfer | 1.0 |
GoToMeeting v7.18 | 7.18.0.4962 |
GoToMeeting v7.20 | 7.20.0.5174 |
GoToMeeting v7.7 | 7.7.1.4099 |
ExtendScript Toolkit | ESTK CS5.5 3.6.0.2 |
ReadMe(EOS Utility) | 2.0.0.1 |
Adobe Device Central CS5 | 3.5.0.263 |
{78E6AED6-9091-425A-A2F6-47D15A2D845D} | 5.0.65.0 |
GoToMeeting v7.27 | 7.27.0.5922 |
{BF8B73C5-60DC-426E-8413-CF77CA09BA1F} | 8.0.0.22 |
AAM Registration Notifier | 10.0.0.194 |
Adobe Extension Manager CS5 | "5.5.3.7" |
GoToMeeting v7.13 | 7.13.1.4628 |
Adobe InDesign CS5 | 7.5.3.333 |
SLLauncher | 1.0 |
PHSP_18_1_2 | 4.3.0.256 |
GoToMeeting v7.22 | 7.22.0.5506 |
dynamiclinkmanager | 5.5.0 |
Amazon Music | 3.8.0 |
AAMLauncherUtil | 10.0.0.49 |
GoToMeeting v7.29 | 7.29.0.6090 |
GoToMeeting v7.31 | 7.31.0.6291 |
GoToMeeting v7.15 | 7.15.0.4732 |
GoToMeeting v7.1 | 7.1.5.2491 |
Acrobat Distiller | 10.1.16 |
AAM Updates Notifier | 9.0.0.281 |
quicklookd32 | 5.0 |
CORG_1_1_32 | 4.3.0.256 |
GoToMeeting v7.8 | 7.8.1.4190 |
Adobe Flash Player Install Manager | 28.0.0.161 |
i1Profiler | 1.6.3 |
GoToMeeting v7.24 | 7.24.0.5636 |
EOS Utility 2 | 2.14.10 |
Photo Mechanic 5 | 5.0 |
ReadMe(AutoUpdateService) | 2.0.0.1 |
COCM_1_0_32 | 3.8.0.310 |
GoToMeeting v7.17 | 7.17.0.4911 |
i1ProfilerTray | 1.0 |
GoToMeeting v7.5 | 7.5.1.3911 |
UpdateChecker | 2.4.20.6 |
Adobe Application Manager | 10.0.0.49 |
GoToMeeting v7.26 | 7.26.0.5808 |
Fetch | 5.7.5 (5H1476, Web Store) |
GoToMeeting v7.12 | 7.12.0.4431 |
adobe_licutil | 10.0.0.208 |
Adobe Bridge CS5 | 4.1.0.54 |
Adobe AIR Application Installer | 19.0 |
GoToMeeting v7.2 | 7.2.0.2759 |
Web Editor | 2.0-2831 |
KBRG_8_0_1 | 4.3.0.256 |
PANTONE Color Manager | 2.1.0 |
EOS Web Service Registration Tool | 1.0.1 |
GoToMeeting v7.19 | 7.19.0.5102 |
GoToMeeting v7.9 | 7.9.2.4376 |
UniversalUninstaller | 2.5.20.5 |
GoToMeeting v7.28 | 7.28.0.6039 |
GoToMeeting v7.30 | 7.30.0.6140 |
GoToMeeting v7.14 | 7.14.1.4670 |
UniversalInstaller | 2.5.20.5 |
PSTI_1_3_2 | 4.1.1.202 |
Adobe AIR Updater | 19.0 |
CORE_1_0_32 | 3.8.0.310 |
GoToMeeting v7.6 | 7.6.0.4007 |
JL Victorian Calendar | 1.0.0 |
GoToMeeting v7.23 | 7.23.0.5573 |
ColorNavigator 6 Uninstaller | 1.1 |
CS5 | 5.5.0.236 |
COPS_1_0_32 | 3.8.0.310 |
Kernel Extensions:
/Applications/Capture One 10.app
[Not Loaded] LeafFwXDriverMatcher.kext (1.2.0d1)
/Library/Application Support/HASP/kexts
[Not Loaded] aksfridge.signed.kext (SFNT Germany GmbH, 1.0.16332)
/Library/Extensions
[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.9)
/System/Library/Extensions
[Not Loaded] basICColorDISCUS.kext (1.0.0 - SDK 10.4)
[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.10-2 - SDK 10.9)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 169 Apple tasks |
[Running] | 113 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 186 Apple tasks |
[Running] | 111 Apple tasks |
Launch Agents:
[Loaded] | com.xrite.device.softwareupdate.plist (? 2f2d6b43 - installed 2015-09-18) |
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-20) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26) |
[Running] | com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2014-11-04) |
[Other] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Loaded] | com.oracle.java.Java-Updater.plist (? c4770cc2 - installed 2016-06-22) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | com.bombich.ccchelper.plist (? c6624472 - installed 2015-09-29) |
[Loaded] | com.xrite.hasp.drivers.plist (? e1f82b3d - installed 2017-04-28) |
[Loaded] | com.adobe.SwitchBoard.plist (? 856489a3 - installed 2015-01-04) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-20) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-06-22) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Running] | com.adobe.ARM.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-08-23) |
[Running] | com.aladdin.aksusbd.plist (? 882ffbab - installed 2018-03-11) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06) |
[Running] | com.aladdin.hasplmd.plist (? c5d97ee2 - installed 2018-03-11) |
[Running] | com.xrite.device.xrdd.plist (? 28f4ae75 - installed 2015-09-18) |
User Launch Agents:
[Loaded] | com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-08-18) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-08-18) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-26) |
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2018-01-25)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
i1ProfilerTray Application
(/Applications/i1Profiler/i1ProfilerTray.app)
com.adobe.SwitchBoard.monitor.plist MachInit
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-20)
WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)
QuickTime Plugin: 7.7.3 (installed 2018-01-31)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-26)
AdobePDFViewer: 18.011.20038 (installed 2018-02-26)
Flash Player: 28.0.0.161 (installed 2018-02-06)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
Silverlight: 5.1.41212.0 (installed 2016-03-16)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-11-04)
JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2016-09-27)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2016-09-27)
WacomTablet (installed 2014-11-04)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 1.00 TB - Disk used: 534.27 GB
Destinations:
B************************************7 [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 6
Oldest backup: 2017-11-28 12:11:12
Last backup: 2017-12-07 18:59:00
Top Processes by CPU:
Process (count) | Source | % of CPU |
WindowServer | Apple | 6 |
kernel_task | Apple | 5 |
Mail | Apple | 1 |
Adobe CEF Helper (2) | Adobe Systems, Inc. | 1 |
Creative Cloud | Adobe Systems, Inc. | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1.76 GB |
Adobe (12) | 1.24 GB |
softwareupdated | Apple | 721 MB |
mdworker (25) | Apple | 687 MB |
Mail | Apple | 475 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
Mail | Apple | 71 KB | 75 MB |
mDNSResponder | Apple | 79 KB | 44 KB |
apsd | Apple | 19 KB | 30 KB |
netbiosd | Apple | 29 KB | 9 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 3 |
Mail | Apple | 1 |
Adobe CEF Helper (2) | Adobe Systems, Inc. | 1 |
Creative Cloud | Adobe Systems, Inc. | 0 |
Adobe Desktop Service | Adobe Systems, Inc. | 0 |
Virtual Memory Information:
Available RAM | 24.53 GB |
Free RAM | 18.34 GB |
Used RAM | 7.47 GB |
Cached files | 6.19 GB |
Swap Used | 0 B |
End of report