Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Requesting instructions to Linc Davis about how to repair or avoid damage from accidental download of "Advanced Mac Cleaner"

Dear Linc,

Here are the screenshots as listed in your 2015 instructions, please advise :


User uploaded fileUser uploaded fileUser uploaded file

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on

Reply
Question marked as Solved
Answer:
Answer:

Don't trust. them. The only 2 third party apps I ever recommend are Malwarebytes and Etrecheck.

Posted on

Question marked as Helpful

Mar 11, 2018 10:12 AM in response to robsett In response to robsett

Linc Davis hasn't been on these boards for almost 2 years.

Download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac. It will detect Advanced MacCleaner as PUP (Potentially Unwanted Software) and will remove the app and all of its components.

There’s more to the conversation

Read all replies

Page content loaded

Question marked as Helpful

Mar 11, 2018 10:12 AM in response to robsett In response to robsett

Linc Davis hasn't been on these boards for almost 2 years.

Download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac. It will detect Advanced MacCleaner as PUP (Potentially Unwanted Software) and will remove the app and all of its components.

Mar 11, 2018 10:12 AM

Reply Helpful (1)

Mar 11, 2018 10:17 AM in response to Eric Root In response to Eric Root

Thanks, macjack's answer probably fixed it.

Problem is, if these programs offer themselves as malware cleaners and install themselves without asking, how can we believe anyone who then offers another program to clean them out? ad infinitum

Mar 11, 2018 10:17 AM

Reply Helpful
User profile for user: robsett

Question: Requesting instructions to Linc Davis about how to repair or avoid damage from accidental download of "Advanced Mac Cleaner"