iPhone X charging port faulty after just a month!! 😞
Anyone know the best way to get my charging port repaired? I have only ever used the original charger the phone is immaculate otherwise never been knocked dropped or damaged. However come to charge today and the port is loose wobbly and will only charge on an angle. So there is a manufacturers fault somewhere. Live chat just told me I had to travel over 20 miles and there may be a charge. Or mail in and there will be a postage charge. Sure under law the device is not fit for purpose and there is a manufacturers fault and should be repaired for free. My understanding is though the phone will have to be taken apart which means the adhesive to keep it waterpooof will be damaged so will it in fact need to be replaced? Live chat then told me I had to call no help at all. Should I just send back to my provider for a refund or what? Any help much appreciated not what I expected after a month for a high end Apple device. My phone is important too for security as I work nights alone so need it at all times so the fastest option too would be ideal. Not a great Apple support experience so far.... 😞👎
