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Question: i need a refund because itunes been withdrawing $30 for threee months now and i dont even use itunes

Why am i being charge for iTunes and I don’t use it

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Hello


You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are discretionary, not a right.


On your APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084


I suspect this is where your problem lies. Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you can view, change or cancel them. https://support.apple.com/en-gb/HT202039

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Mar 11, 2018 10:37 AM in response to dahliafrommiami In response to dahliafrommiami

Hello


You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are discretionary, not a right.


On your APPLE electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.


If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084


I suspect this is where your problem lies. Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you can view, change or cancel them. https://support.apple.com/en-gb/HT202039

Mar 11, 2018 10:37 AM

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Mar 11, 2018 12:20 PM in response to dahliafrommiami In response to dahliafrommiami

Hi

Go to iTunes main page bottom of page apple I'd click that view I'd Go to manage subscriptions stop the one,s you don't want to pay for.

W hen you get your Email bill from Apple near the bottom click on report a problem.

Not sure if they will back date this.

Cheers

Brian 🇬-1F1E7;

Mar 11, 2018 12:20 PM

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User profile for user: dahliafrommiami

Question: i need a refund because itunes been withdrawing $30 for threee months now and i dont even use itunes