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Level 1

8 points

Songs incorrectly tagged as 'available for download'

iTunes (v12.7.3.46) on a recently formatted and reinstalled Windows 10 Home system.

I kept my iTunes Library.itl file and my music folder from my previous build. I can see all my music and playlists.

The problem is, iTunes has identified all my music as being 'available for download' from the cloud, rather than seeing it as being on my hard drive. When I try to download from the cloud, I'm left with two copies of my music in my folders.

I tried use the 'add folder to library' and added the top level music folder. That leaves me with two instances within iTunes, one saying that it's 'available for download' (cloud with downward arrow) and another with the 'waiting' (dotted line cloud).

Is there a way to have iTunes recognize the files I have on my hard drive and not show a separate copy in the cloud?

Windows 10

Posted on Mar 11, 2018 10:36 AM

Best reply

turingtest2

Level 10

272,743 points

Posted on Mar 11, 2018 6:00 PM

Kept them where? Ideally you would have backup the state of your library in a manner similar to this: Backup your iTunes for Windows library with SyncToy, then restored it after rebuilding your system. If that is what you think you did try Empty/corrupt iTunes library after upgrade/crash. Failing that the comment about dotted clouds implies that you have either iTunes Match or Apple Music. Sign out your Apple ID. Import the contents of your media folder, then sign in again. Anything that wasn't stored locally should show up in the cloud and there shouldn't be any duplicates.

tt2

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Songs incorrectly tagged as 'available for download'

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