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Question: Stuck at waiting to download

Hi everyone!

I have a problem with my iCloud storage on the iPhone 6s Plus (iOS 11.2.6). Basically, I'm unable to download and open any file in iCloud from the "File" app, unless I join a WiFi network. However I need to download these files with mobile data. What can I do?

I already try to switch off and on the iCloud sync and log off and on with my account. Neither worked.


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Mar 11, 2018 10:47 PM in response to gabrierfly In response to gabrierfly

Did you look under the Cellular option in Settings? Scroll down, down, down. Towards the bottom you will see a switch for iCloud Drive. Turn it on if you want to be able to use cellular data for downloading/uploading to iCloud Drive.



Mar 11, 2018 10:47 PM

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Question: Stuck at waiting to download